Aster Connect

It has been the trust and confidence of people in the care and services of Aster that gives strength for it to flourish and expand its network. To reciprocate this faith of the people, Aster has introduced Aster Connect. It is Aster’s unique Customer Relationship Management initiative that seamlessly offers comprehensive healthcare through all Aster verticals for its existing and growing customers. The membership offers a whole new experience in the way Aster serves its customers.

As a member of the Aster Connect you have access to Aster’s online services that make everything easier for you. Whether you want to know about a doctor or a clinic nearer to you or to get an appointment with a doctor- no matter what you are looking for –

it’s all here at your fingertips!

Membership: Register Now

Membership is open for all, under each membership, there will be one Primary card for each family and under each primary card; you may add up to 4 members. You may add your family members or friends to get the benefits of Aster Connect for them. Membership fee for the primary card holder will be FREE and he/she may add up to 4 members. Any additional member under the primary card will be Qr.25/-

Benefits

• Book an appointment for a doctor from anywhere any time any clinic
• 120 appointment slots are available for each doctor to choose from
• Instant confirmation of your appointment through SMS *
• Reminder service before your appointment *
• You can reschedule or cancel your appointment  by logging in *
• Total time you spend is much less while you visit a doctor

Terms & Conditions

• Aster Connect is no way related to the reception of any clinic and is directly monitored by Aster Connect Office
• Aster Connect membership comes with life time validity. However, the rules of appointment are not maintained the cards will be automatically cancelled
• Usage is restricted to Qatar, unless otherwise notified
• Aster connect membership is valid in all Aster DM Healthcare Facilities, unless it is restricted by the member himself/herself.
• You can reschedule or cancel your appointment  by logging in *

Card Cancellation & Refund policy

• Membership fee will not be refunded in any circumstances

Rules for the appointment

• Have to register/ enroll members to get the benefits as per the Aster Connect program
• Appointment for any doctor any clinic is possible for 100 slots from the time you browse
• Current session appointment is possible subject to availability
• Rescheduling is possible by Phone call or by logging in to your account
• Rescheduling or cancellation confirmation will be given by SMS & Email

Privacy Policy

We collect information from you when you register on our site. When registering, you may be asked to enter your name, e-mail address and phone number.

Any information we collect from you may be used in one of the following ways:

• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested by the customer.
• To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your service request.

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

This online privacy policy applies only to information collected through our website and not to information collected offline.

By using our site, you consent to our privacy policy.

If we decide to change our privacy policy, we will post these changes on this page.

*Subject to technical availability of SMS & Internet.  If there are any updates in the rules & regulations, it will be intimated in the website from time to time.